Fair Credit Reporting Act
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Fair Credit Reporting
Act
The Fair Credit Reporting Act created
rules that govern reporting of information as it appears
on credit reports. Initially, the parameters of reporting
guidelines in the Fair Debt Collection Practices Act were
vague. Most information could remain on a consumer's credit
report for approximately 7 years (Bankruptcy could be
reported for up to 10 years) but the limits of when the
seven-year period began and ended were not clearly defined.
In 1996 the Consumer Credit Reporting Reform Act was created
to clarify the credit reporting guidelines that are set
forth in the Fair Credit Reporting Act.
In accordance with the Fair
Credit Reporting Act, the following information that was
reported to a credit bureau on or after January 1, 1998
is not permitted to appear on a consumer's credit report.
Information that was reported to a credit bureau earlier
than January 1, 1998 may not be subject to the same requirements.
Bankruptcies that date back more than
10 years from the date of entry of the order of relief
from or the date of adjudication.
Civil suits, civil judgments, or records
of arrest that date back more than 7 years from the date
of entry or that exceed the statute of limitations.
Paid liens that date back more than
seven years from the date of the report.
Accounts that were placed for collection
or charged off which date back more than seven years beginning
180 days after the last payment was due prior to the account
being turned over to collections or charged off.
Any other derogatory information other
than records of conviction for crimes that date back more
than 7 years from the date of the report.
The above referenced guidelines
are not applicable for any consumer report to be used
in connection with any of the following:
A credit transaction involving or expected
to involve a principal amount of $150,000 or more.
Underwriting life insurance, which may
be expected to include a value of $150,000 or more.
Pre-screening for employment of any
individual at a salary of $75,000 or more.
Other consumer reporting guidelines:
Bankruptcy
For the protection of the consumer,
consumer reports are required to meet other guidelines.
If the source that provides information regarding a bankruptcy
indicates what chapter was filed, the reporting agency
must include the chapter on the credit report. Additionally,
if a bankruptcy is withdrawn before "final judgment"
and the agency has received information confirming that
it was withdrawn, the agency must indicate it on the consumer
report.
Accounts that are voluntarily
closed by the consumer
When including information that is relative
to a consumers account on a report, if an agency receives
verification that the consumer voluntarily closed the
account, they are responsible for indicating on the report,
that the consumer voluntarily closed the account.
Disputes
- An agency is responsible for noting that there is
a dispute over information that is reported on a consumer
report if the consumer directly notifies the agency.
- It is the agency's responsibility to investigate
and record the status of the disputed information or
delete the information from the consumer report.
- There is a 30-day time frame that begins on the day
the agency receives the formal notice of dispute from
the consumer, during which the investigation must be
completed. If, during the course of the investigation,
the agency receives additional "relevant"
information pertaining to the dispute, they are responsible
for extending the investigation period for an additional
15 days.
- The agency does not have to provide a 15 day extension
if, during the initial 30 day period, it determines
that the information that a consumer has supplied to
support their dispute is "inaccurate," "incomplete,"
or unverifiable.
- If, after investigating the dispute, the agency determines
that the furnisher of the disputed information (creditor)
provided "inaccurate or incomplete," information,
the agency must correct the information as it is reported
on the file, or delete the incorrect information.
- If information is deleted as a result of a dispute
investigation and it is in excess of three days since
receiving notice of dispute from a client, the agency
must mail written notice to the consumer of the results
of the investigation within 5 business days.
- The written notice has to include a statement that
the investigation is complete and a copy of the consumer
report that reflects any changes that resulted from
the dispute investigation. It must also include a notice
advising that the consumer has the right to add a statement
to their file that disputes the "accuracy and completeness
of the information" (see consumer statement.)
- The agency must provide a confirmation of the consumer's
right to have the agency provide notification to any
person who previously had received a copy of the incorrect
report within 5 business days. Specifically, the agency
must submit a copy of the corrected report to any person
who received the report within two years prior for employment
purposes, and to any person who received the incorrect
report "for any other purpose" within six
months prior to the correction.
- If the consumer requests, the bureau is responsible
for including a description of the procedure that was
used to determine the accuracy and completeness of the
information within 15 days after receiving the request.
- If an agency deletes information as the result of
the dispute within three business days or less from
the day that the agency received a notice of dispute
from a client, they may notify the consumer by telephone
of the deletion.
- The agency is responsible for reviewing all the "relevant
information" that a consumer provides but they
can end the investigation if the consumer does not provide
enough information to support their investigation. The
agency may also terminate the investigation if they
"reasonably determine" that the dispute is
"frivolous" or "irrelevant" and
they must notify the consumer within 5 days.
- The notification must include the reason for terminating
the investigation and it must identify information that
is required to investigate the dispute.
- When an agency provides notification of the results
of an investigation to a consumer, they must include
a notice that the consumer has the right to request
that the agency submit notification to other agencies
through an automated system that enables them to share
information with other bureaus.
Reinserting previously deleted
material
Information that has previously been
deleted from a report file may only be re-added if the
creditor who is reporting the information "certifies"
that the information to be re-added is "complete
and accurate."
Within 5 days of the reinsertion of
information, the agency must notify the consumer in writing.
The agency is responsible for providing
information identifying the party that provided the information
that lead to the reinsertion of information on a report.
The agency must also provide the address
and contact information for the party who provided the
information, and they must provide notification to the
consumer that the consumer has the right "to add
a statement disputing the accuracy and completeness of
the disputed information."
Consumer reporting agencies are responsible
for taking "reasonable procedures to prevent the
reappearance of information" that has previously
been deleted.
Agencies that maintain files on a nationwide
basis must have an automated system that allows parties
who provided the information to the agency (creditor)
to be able to report "incomplete or inaccurate information,"
as determined by the investigation to other reporting
agencies.
Your rite to include a consumer
statement
If you disputed information that appears
on your credit report and the credit bureau determines
that you have not provided enough information to warrant
changing the report or deleting the information, you are
entitled to prepare a statement to be added to your credit
report. The statement must be limited to 100 words.
Preparing a statement will give you
an opportunity to fully explain the reason why you are
disputing the information despite the fact that you were
unable to provide enough supporting evidence to have the
information changed or removed.
Guidelines governing how creditors
report information to the credit bureau (s)
- They cannot report information that they know is
incorrect.
- They cannot ignore information that contradicts information
that they have on file.
- They must notify the credit bureau if a debtor disputes
information with them.
- They must indicate when a consumer voluntarily closes
an account.
They must investigate a consumer dispute
within 30 days of receiving notice.
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